Cookie & Privacy Policy

Privacy Policy

Habro is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website www.habro.co.uk
  • you make enquiries on our website
  • someone is interested in working with us

Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.

Who are we?
The Habro is a boutique commercial, mixed-use and multi-let property advisory company based in London. Our office address is: 14 Cork Street, Mayfair, London W1S 3NS.
How do we collect information from you?
We collect information from you:

  • using the Google Analytics tools
  • if/when you submit an enquiry via email

When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Habro. This information can include:

  • device type (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g., type, language, and history)
  • domain names
  • access times
  • settings
  • referring website addresses
  • other data about your device to provide the services as otherwise described in this policy.

Location information:
If you use our website, we may receive your generic location (such as city or neighbourhood).

How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improve our products and services
  • We may use the information to customise the website according to your interests

Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?
We only keep your personal data for as long as we have your permission to keep it.

Your choices
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@habro.co.uk
You have a right to request a copy of the personal information that Habro holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@habro.co.ukYou have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

Security
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual. We use cookies for the following purposes:

  • Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
  • Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.
  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Changes to this statement
Habro will occasionally update this Privacy Policy to reflect company and customer feedback. Habro encourages you to periodically review this statement to be informed of how we are protecting your information. This policy was last updated in February 2020.

Contact Information
Habro welcomes your comments regarding this Privacy Policy. If you believe that Habro has not adhered to this Privacy Policy, please contact us at info@habro.co.uk . We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

Cookie Policy

What is a cookie?

A cookie is a small file made up of letters and numbers that is downloaded onto a device when a person visits a website. These cookies are used to improve your experience, for example we will use the information to:

  • Measure how many people use our website to keep it running quickly and efficiently
  • Analyse how people use the site so we can make sure we provide the best possible service for our customers

Cookies cannot be used to:

  • Extract information from your device
Types of cookies

There are a number of different types of cookies; session cookies, persistent cookies, first party cookies and third party cookies.

  • Session cookies: These cookies link your actions on a website to our data system and are used for a number of reasons such as remembering what you’ve put into your shopping basket while browsing the site. The session cookies expire as soon as the browser is closed so no information is stored permanently.
  • Persistent cookies: These cookies remember your preferences or actions across a website and help us to provide you with information that is relevant to you in the future. The information collected can be used to track actions across multiple browser sessions and may be used to make advertising more relevant to you.
  • First party cookies: These cookies are set and handled directly by Habro, they cannot be accessed or read by any other website.
  • Third party cookies: These are cookies that we have given a separate website permission to use on Habro, these allow the separate website to record certain actions you take on Habro.

We further differentiate cookies by whether they are essential, required or optional.

Essential:

Essential cookies are required for the site to function. These cannot be disabled, as they would seriously compromise the site’s performance. For example, a session cookie that keeps a note of whether you are logged in is essential.

Required:

Required cookies are different from essential cookies because the site would still function if they were removed. We class our analytics cookies as required because they allow us to use anonymous traffic data to improve how the site functions.

Optional cookies:

These cookies are used to enable functions that are not essential, and not required. For example, cookies used to track “likes” and tweets are considered optional. You can choose not to accept optional cookies by clicking the “Do not accept cookies” button in the Optional Cookies Preferences below.

What cookies does Habro use?
Functional

Habrouses a cookie that is set when you click “I understand” for our cookie policy widget to ensure you no longer see this on the site.
The name of this Functional cookie is:

  • cookie-policy

Habro uses a cookie that is automatically set by our server to assign you a unique visitor ID, this collects no personal information and provides all other session based functionality on the site.
The name of this Functional cookie is:

  • PHPSESSID

This cookie is essential.

Habro uses a cookie that is set when you add something to your wishlists, it retains information about what product did you add and helps remembering the products each time you logg onto the website.

WordPress is the CMS used for the Habro website, also Woocommerce is the plugin used to sell products on the website, these two create a series of cookies necessary for the website to function. These cookies do not track personal information or store anything specific to the visitor of the website.

Third Party

All third party cookies used by the website can be opted out by a website user. This is done on the initial cookie notice, which will disable the following cookies:

  • LPVisitorID
  • LPVID
  • LPSessionID
  • LPSID-[id]
  • optimizelyBuckets
  • optimizelyEndUserId
  • optimizelySegments

By rejecting the use of third party cookies, Live Chat and additional tracking/split testing features will be disabled. To re-enable these features after rejecting third party cookies, clearing all saved cookies and allowing the use of third party cookies will enable the disabled services.

Analytical

Analytical cookies are used to measure site performance such as number of visitors, number of purchases and number of errors.
Specifically we use these to:

  • Gather anonymous statistics on how our website is used
  • Help us to identify any errors that may occur

We do not use these to:

  • Advertise products or services to you

The names of these analytical cookies are:

_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
AMP_TOKEN 30 seconds to 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_<property-id> 90 days Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. Learn more.
How to control cookies

Altering your cookie settings is a relatively simple task however, the process does differ between browsers. Here’s how to access your cookie settings in the most popular browsers.

Google Chrome:
  1. Click on the Tools menu and select Options.
  2. Click the Under the Bonnet tab and look for the Privacy section.
  3. Choose the Cookie settings tab.
  4. From here you can change your settings as you see fit.
Internet Explorer 11 & Microsoft Edge:
  1. Choose Tools and then Internet Options.
  2. Click the Privacy tab.
  3. From here you can change your settings as you see fit.
  4. (For specialised cookie settings, click on Advanced, click the Override cookies handling button and change your settings)
Mozilla Firefox:
  1. Click on Tools and then Options.
  2. Select Privacy.
  3. Select Cookies.
  4. From here you can change your settings as you see fit.
Opera:
  1. Go to Tools in main menu.
  2. Go to Preferences at the bottom of the File menu (or press Alt+P to access them directly).
  3. Click Privacy.
  4. From here you can change your settings as you see fit.
Safari:
  1. Choose Preferences from the Safari menu.
  2. Select the Security icon.
  3. Cookie settings will appear in the window.
  4. From here you can change your settings as you see fit.
How to delete cookies

Deleting your cookie settings is also relatively easy but the process does differ between browsers. Here’s how to delete cookies in the most popular browsers.

Google Chrome:
  1. Click on the Tools menu and select Options.
  2. Click the Under the Bonnet tab and look for the Privacy section.
  3. Click Clear browsing data.
  4. Select Delete cookies and other site data to delete all cookies from the list.
  5. Select Clear browsing history to delete traces of which websites you’ve visited.
  6. Select Clear download history to delete records of which files and programs you’ve downloaded.
  7. Select Empty the cache to delete cached websites.
Internet Explorer 11 & Microsoft Edge:
  1. Choose Tools.
  2. Click Delete browsing history.
  3. Tick the Cookies box and click Delete.
Internet Explorer 9:
  1. Choose Tools and then Safety.
  2. Click Delete browsing history.
  3. Tick the Cookies box and click Delete.
Internet Explorer 8:
  1. Choose Safety on the command bar.
  2. Click Delete browsing history.
  3. Tick the Cookies box and click Delete.
Mozilla Firefox:
  1. Click on Tools and then Options.
  2. Select Privacy.
  3. Select Show Cookies.
  4. To remove a single cookie highlight it and click Remove cookies.
  5. To remove all cookies click Remove all cookies.
Opera:
  1. Go to Tools in main menu.
  2. Click Delete private data.
Safari:
  1. Choose Preferences from the Safari menu.
  2. Select the Security icon.
  3. Click Show cookies.
  4. Select the cookies that you want to delete.
  5. Click Delete.